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Is grid resilency enabled at the customer site? Have you looked over the white paper.
https://www.ibm.com/support/pages/ibm-ts7700-series-grid-resiliency-improvements-users-guide-v11
Grid resiliency is a detection of a cluster that may be in an unhealth state and needs to be fenced. The scenario you are describing sounds like a network issue but the cluster remains healthy. Perhaps we still do not fully understand the request.
This is Suzuki, the cusotomer engineer in charge of Denso.This situation had occrred an operational failure on one of the stacked Cisco switches connecting the clusters.Case No.is TS008160819.At the same time, SC No.TS008431450 was conducted.
This is Suzuki, the cusotomer engineer in charge of Denso.
This situation had occrred an operational failure on one of the stacked Cisco switches connecting the clusters.
Case No.is TS008160819.
https://ibmsf.lightning.force.com/lightning/r/Case/5003p00002d38NbAAI/view
At the same time, SC No.TS008431450 was conducted.
https://ibmsf.lightning.force.com/lightning/r/Case/5003p00002dyiQzAAI/view?ws=%2Flightning%2Fr%2FCase%2F5003p00002d38NbAAI%2Fview
This is Suzuki, the cusotomer engineer in charge of Denso.
This situation had occrred an operational failure on one of the stacked Cisco switches connecting the clusters.
Case No.is TS008160819.
https://ibmsf.lightning.force.com/lightning/r/Case/5003p00002d38NbAAI/view
At the same time, SC No.TS008431450 was conducted.
https://ibmsf.lightning.force.com/lightning/r/Case/5003p00002dyiQzAAI/view?ws=%2Flightning%2Fr%2FCase%2F5003p00002d38NbAAI%2Fview
Can you give more detailed specifics information on what occurred to get into this state. Is there a CSP ticket to reference?