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Status Not under consideration
Workspace IBM TS4500 Tape Library
Created by Guest
Created on Jun 28, 2021

RELATED IDEAS

TS4500 LDAP auth has a flaw

See this idea on ideas.ibm.com

User authentication up against LDAP does not work in our environment. The reason for that is that we have brackets in our AD users Display Name.
That issue was discovered in IBM case TS005232687
It is not an option to delete the brackets in our AD since it is company standard with that syntax.

Conclusion from IBM Case TS005232687
we found the problem.

You where testing with the userid "XJWTA-Admin"

What our Code does is asking the LDAP-Server for the whole USER-DN and then tries to map this to an group/role.

The Value which is returned from the LDAP-Server is not supported by our code:
[GENERIC_TEXT]
login_ldap_get_user_dn: userDN found, CN=Jesper Wagner Taanum-Willumsen (XXXXX-ADMIN),OU=IAM,OU=Administratorer ...
...
searchFilter: (&(member=CN=Jesper Wagner Taanum-Willumsen (XXXXX-ADMIN),OU=IAM,OU=Administratorer,DC=energinet,DC=local)(|(cn=Administrator)(cn=Superuser)(cn=Monitor)(cn=Service)(cn=SEC-G-Storage-group)(cn=sec-g-group)))

login_get_role: FAILED: Bad search filter
The Problem are the brackets around XXXXX-ADMIN. This is forcing our search to fail.

Idea priority Medium
  • Guest
    Reply
    |     Oct 5, 2021

    Customer needs to go through support channels as first instance for assessing this problem

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