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Status Needs more information
Workspace IBM Storage Insights
Created by Guest
Created on Sep 20, 2023

RELATED IDEAS

SFP warning and info alerts should be elevated to higher status in system monitoring

See this idea on ideas.ibm.com

We have had 2 SEV1 incidents at our org due to SFP's malfunctioning but not failing. When SFP's begin showing lower voltage or abnormal TX or RX specs, these need to be elevated to be a system health issue for IBM Brocade Storage switches. This is due to the fact that the driver for SFPs does not recognize this as a serious issue. The problem is magnified when the SFP malfunctions but does not fully fail. When an SFP port malfunctions it does not release the storage path. It continues to generate communication errors to the point where we had 1million CRC errros. This causes a panic in v7000 and v7200 systems and causes the storage OS to shutdown rather that lose or corrupt data. This is so significant that IBM needs to look at SFP issues as part of the larger health of the storage network. Please elevate and incorporate these alerts or info messages as part of the system health.

Idea priority High
  • Guest
    Reply
    |     Sep 27, 2023

    You can set up alerts on ports today if error rates are too high. The devices themselves will not flag up the SFP failing, until it actually fails. In a future release, you'll be able to change the status of the system on the operation dashboard based on alerts. Accepting the devices themselves should perhaps be more proactive in highlighting failing components, does this help with your requirement?



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