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Status Needs more information
Workspace IBM Storage Insights
Created by Guest
Created on Mar 12, 2025

RELATED IDEAS

Add basic Hardware Monitoring to Storage Insight for b-type SAN Switches

I would like to see the feature implemented into the Cloud Version of Storage Insights. We have added all our Storage, SVCs and SAN Switches to have a single pane of glass for our storage networking. We believed that hardware error events would show up the SI and were thus surprised when only the switch webgui showed a broken PSU. The local data collector already has access to the logs, so triggering alarms on error events should be possible.

A even bigger bonus would be to trigger a new support case, run an automatic "supportsave" command and upload the zipped logfile into the case. That would be the best for the customer. And save time of your support staff writing mails requesting just this from the customer.

 

Idea priority Medium
  • Guest
    Jul 23, 2025

    Hello, thank you for responding.

    We are using two SAN Switch Models: 8960-P64 and 8960-F64
    We have had two incidents now, where the PSU has failed in a 8960-P64 chassis.

    Is the model number sufficient or do you need further details?


    Reply
  • Admin
    PRABIRA ACHARYA
    Jul 22, 2025

    We need more information here. Kindly let us know which type of switches support is asked for here. Please mention the switch type model number and details


    Reply

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