IBM System Storage Ideas Portal
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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Status Delivered
Workspace IBM Storage Insights
Created by Guest
Created on Apr 29, 2020

RELATED IDEAS

SI Should Show Useful Information in Data Collection Problem Emails

See this idea on ideas.ibm.com

When we get emails about Data Collection problems there is really no useful/actionable information in the email at all. For example:

Dear Storage Insights user,

IBM Storage Insights has detected a disruption of data collection for a storage system it is monitoring. Our operations team is currently investigating the issue.
You can check the status of your data collection at https://[elided].ib.ibmserviceengage.com:443/srm.

To open a support ticket against Storage Insights, visit https://www.ibm.com/mysupport.

Storage Insights operations team


Please ensure that any alerts about data collection issues include both which storage system the problem is with, as well as which data collector the problem is with.

Idea priority Medium

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