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Status Needs more information
Created by Guest
Created on Apr 14, 2025

Assign an alias right at instance creation

When customers set up an SI instance and invite IBMers, the tiles in the dashboard all look alike. If an IBMer has been invited to more than one instance it's impossible to tell which one belongs to which customer.

While there is a way for an admin to assign an alias, see also https://www.ibm.com/support/pages/node/7164863 it would be much more straight forward if such an alias gets set along with the creation of the instance so that there's no additional editing required afterwards.

Idea priority High
  • Guest
    Dec 1, 2025

    To clarify on the previous comment:

    When the customer sets the tenant name, does this appear in the alias field if the alias is unset?

    If this is the case, then this solves the issue the original poster is getting at.

    If this is not the behavior and there is no change to the tile name, then this does not satisfy the request of the original poster, which is to create clarity on the MyIBM Dashboard for Storage Insights instances.

  • Guest
    Dec 1, 2025

    Showing the tenant name (set at registration time) in the Carbon UI is good. However, that doesn't address the identical tiles to launch Storage Insights from the MyIBM dashboard. There is a separate alias that can be set there by the administrator that once applied is visible to all users of the tenant.

    There is no link between the tenant name set at registration and the alias set in the MyIBM dashboard.

  • Admin
    PRABIRA ACHARYA
    Dec 1, 2025

    This behavior has been fixed with a workaround in the new Carbon UI. In the new Carbon UI the admin can see the name of the Tenant. Moreover, the admin can change the name of the tenant by raising a ticket. Let us know if further help is required.

  • Guest
    Apr 14, 2025

    Customer specifies a "company name" to identify their Storage Insights instance when they register for it. That name shows up in the SI header (carbon) while they are using it. Would be ideal to set the alias with that name that they specified during the registration.