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Status Not under consideration
Created by Guest
Created on Jul 18, 2019

Bug in Storwize 8.1.3.5 - Object Type 'emailuser' expects 0 objects

When attempting to prepare the 'svc.config.recover.sh' script, the task fails as the system finds 2 objects set of type 'emailuser' (e.g. 1. the default IBM call home email address and 2. the local customer email address).

The extract below shows an example of 'lsemailuser':
IBM_Storwize:V7KTDC1:superuser>lsemailuser
id name address user_type error warning info inventory
0 emailuser0 callhome1@de.ibm.com support on off off on
1 emailuser1 Storage.Admins@customer.org local on on off off

The extract below shows the error messages after running 'svcconfig restore -prepare':
IBM_Storwize:V7KTDC1:superuser>svcconfig backup
...................................................................................................................................................................................................................
CMMVC6155I SVCCONFIG processing completed successfully
IBM_Storwize:V7KTDC1:superuser>svcconfig restore -prepare
.....................................................................................................................................................................................................................
CMMVC6148E Target cluster has 2 object(s) of type emailuser instead of 0
CMMVC6156W SVCCONFIG processing completed with errors

Furthermore, if the customer sets a name for any object e.g. changes the 'emailserver' from 'emailserver0' to the actual name of the mail server, then the restore prepare fails because and object has a 'none default name'.

The extract below shows an example of 'lsemailserver' where the default name has been changed:
IBM_Storwize:V7KTDC1:superuser>chemailserver -name mailserv.org 0
IBM_Storwize:V7KTDC1:superuser>lsemailserver
id name IP_address port
0 mailserv.org 10.x.yy.zz 25
1 emailserver1 10.x.yy.zz 25
2 emailserver2 10.x.yy.zz 25

The extract below shows the error messages after running 'svcconfig restore -prepare':
CMMVC6142E Existing emailserver lns019.corp.yw.kelda has a non-default name
CMMVC6156W SVCCONFIG processing completed with errors

Idea priority Medium
  • Guest
    Reply
    |
    Sep 24, 2019

    Why has this RFE been "Declined"?
    The comments say "issue resolved by support".
    So has this RFE been implemented or declined?