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Status Delivered
Workspace IBM Spectrum Virtualize / FlashSystem
Created by Guest
Created on Dec 15, 2016

RELATED IDEAS

SVC management GUI does not select the config node by default

When we open the SVC management GUI and go to the screen named “Download Support Package” (where we can view or create support logs), the GUI has pre-selected a view that shows a list of available files. Usually the SVC node that is selected for viewing (only one node of the 8 available nodes is shown) is usually NOT the configuration node. This is unfortunate because when we generate new snaps for IBM analysis, they will be collected only in the /dumps directory of the config node.

I am mystified as to why the default view isn't ALWAYS pointed to the config node, because if you want to download one of these files to your laptop, you have to be looking at the file list from the config node to even see that the newly created SNAP file exists.

My suggestion to the developers is that they should ensure that the “Download Support Package” should always default to view the contents of the /dumps directory of the configuration node. This would alleviate some amount of confusion on our part when we go looking for the files that we need.

As a point of reference, we have seen this behavior on our current 7.4.0.8 code, as well as some of the previous versions that we have been running.

Idea priority Low
  • Guest
    Reply
    |     Dec 15, 2016

    Attachment (Description): SVC GUI image capture showing that the default view is pointed at Node 7 in our 8-node SVC cluster. This is the issue at hand, as the actual CONFIG node is currently Node 2. 16,svcmbge01s-n2,,500507680100D949,online,0,io_grp0,yes,,DH8,iqn.1986-03.com.ibm :2145.svcmbge01v.svcmbge01s-n2,,75AXXH0,,,

    SVC_GUI_RFE.pdf
    SVC_GUI_RFE.pdf
     SVC_GUI_RFE.pdf
    Open full size
    SVC_GUI_RFE.pdf

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