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The customer has 8 SVC clusters with 8 nodes on their environment. They have many different type of storages produced by different vendors.
They have faced with a problem only between SVC and EMC VNX midrange storage. When a drive streams soft media errors or sector reconstructs on EMV VNX, these errors are detected by SVC as "SCSI ERP occured". If these errors exceed the threshould value , SVC excluded the related port to prevent data as designed. If all ports are excluded by SVC, mdisk group goes to offline.
Idea priority | High |
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My customer also uses EMC VNX2 with SVC (2145-DH8) version 7.5.0.3. Is this a general issue applicable to any users with similar configuration, or applicable only when some specific conditions are met?