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IBM System Storage Ideas Portal


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Status Not under consideration
Created by Guest
Created on May 26, 2015

Add SSD check function during the V7000 Software Code Upgrade time frame.

I am a Client IT Architect in IBM Japan. From April 24 4AM, the software code update tasks started in V7000 and V7000 unified, but the code update did not complete successfully. It seemed to be hang up.
The node Canister #1 was running and became unusable. at that time, a redundant configuration node Canister #2 runs only, so the internal memory cache forced to the write-through mode. The cache was not available.I/O performance down 86%.
PFE joined in the critical situation, but could not investigate the real cause. In addition, internal escalation was delayed to L2 support because STSC could not search my customer's contract information.
There was a big impact on the customer applications.
I want V7000 software code development team to check SSD status in the V7000 code upgrade time.
The LED status in V7000 was normal during the error.

Idea priority High
  • Guest
    Reply
    |
    Jun 12, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Storage
    Product - IBM Storwize V7000, V5000 and V3000

    For recording keeping, the previous attributes were:
    Brand - Tivoli
    Product family - Storage
    Product - IBM Storwize V7000, V5000 and V3000