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Status Submitted
Created by Guest
Created on Jul 16, 2024

Tuning off Alert definition : remove 2017

Hi,

From SVC 8.6.1.0 and 8.7.0.0 an new Alerte is noticed in Events Log : "2017 - One or more configured hosts are offline"

So users receive by mail each time a 'host' become OFFLINE.

We are using 'Flash Copy' every day so we are starting ang stopping 'host' every days.

This (or others) event should be remove from mail notifications.

Perhaps we must have access to the policy notification on SVC to tune this ?

Regards

Idea priority Low
  • Guest
    Reply
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    Aug 27, 2024

    Chiming in as I would like an option to mute this alarm condition for the hosts related to the full system flash copy process.

  • Guest
    Reply
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    Aug 8, 2024

    After some thinking, may be an option per host "Suspend alerts for this hosts (or this host connection)" are sufficient. 

    1 reply
  • Guest
    Reply
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    Aug 7, 2024

    I agree that filtering or monitoring by host is a better approach.  Some examples in common configurations are:  Recovery hosts for SGC - in the Cybervault solution, SGC should be cloned, mounted and verified frequently - these will be alternately online/offline.  Flash copy hosts where a flashcopy is mounted and backed up - again frequently online/offline.  A slightly different case is Alternate WWPNs for Power Live Partition Mobility - these are an alternate set of NPIV addresses that are used when a partition is moved from one Power hardware platform to another - these always appear offline - which shows as an error in the GUI and can hide real connectivity issues.  Defining them as part of the normal host always has half down and shows degraded all the time.  Defining them as separate hosts shows Offline most of the time.  Currently there is no good solution that does not indicate an false positive error.

  • Guest
    Reply
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    Aug 7, 2024

    I agree with the suggestion Host Attibut "Do not monitor this host"
    We also have a number of customers who are experiencing the problems associated with this message. If these messages are ignored for the reasons already mentioned, there is a risk that messages worth processing will be overlooked and not processed. 

  • Guest
    Reply
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    Aug 7, 2024

    I agree with the suggestion Host Attibut "Do not monitor this host". 

    Maybe even "Do not monitor status of this host" would be better.

  • Guest
    Reply
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    Aug 7, 2024

    I have also a situation at customer, but the solution on top is dangerous. It hit all hosts and some alerts are important!
    But I think to have an option to just have a button that says 'Do not monitor this host' in the dmp. will be a much better way. It is much more sensible and give the customer the chance to decide witch host. May there is a host, there will be for testing or recovery and will be often planed rebooted or offline. You can reduce regular alerts where you know what will happen and can focus on important alerts there are not planed.