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Status Not under consideration
Created by Guest
Created on Oct 10, 2019

1620 callhome event

1620 mdisk group offline did not callhome due to event being and error 2 event.

Idea priority High
  • Admin
    Philip Clark
    Reply
    |
    Nov 24, 2023

    This issues has been resolved.

    'Error' vs 'Warning' classification is not a measure of severity. Errors and Warning both have customer action required, check error message, run fix, etc.

    The difference is: Errors also call out to IBM Support. Warnings do not call out to IBM

    There is a separate request for configurable notifications which may be interesting as well. See link below:

    https://ibm-sys-storage.ideas.ibm.com/ideas/SCSI-I-907