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Status Delivered
Created by Guest
Created on Aug 27, 2019

Better hardware alerting \ callhome

In SVCs we see certain scenarios where hardware issues especially on DIMMs do not call home and do not post any alert messages. Is is possible to get development to make the SVC alert us about these events?
Example - PMR 10919,004,000
Event log is clear of any errors.
But it has generated below errors against node 75AMDK0
Aug 24 03:00:40 newinstall kernel: mce: [Hardware Error]: Machine check events logged
MCE log shows:
Fri Aug 23 23:13:55 MDT 2019 booting node
Kernel does not support page offline interface
Hardware event. This is not a software error.
MCE 0
CPU 0 BANK 7
MISC 4404e8e86 ADDR 4cde36840
TIME 1566637239 Sat Aug 24 03:00:39 2019
MCG status:
MCi status:
Corrected error
MCi_MISC register valid
MCi_ADDR register valid
MCA: MEMORY CONTROLLER RD_CHANNEL0_ERR
Transaction: Memory read error
STATUS 8c00004000010090 MCGSTATUS 0
MCGCAP 1000c19 APICID 0 SOCKETID 0
CPUID Vendor Intel Family 6 Model 62

Idea priority Medium
0 MERGED

Hardware monitoring and alerting of SVC nodes

Merged
The SVC software will detect if a memory DIMM did fail at bootup.However, during operations, the IMM sometimes predicts hardware failures. In this case, the DIMM is still working correctly, but is starting to fail. SVC does not currently detect th...
about 12 years ago in IBM Spectrum Virtualize / FlashSystem 6 Delivered