IBM System Storage Ideas Portal


This portal is to open public enhancement requests against IBM System Storage products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Future consideration
Workspace IBM TS7700
Created by Guest
Created on Nov 9, 2020

RELATED IDEAS

G0015 message should have corresponding information in TS7700 MI

We recently had a very short 16 second total WAN outage between our two data centers. During this time at least one cluster in every VTS grid send out this message:
CBR3750I MESSAGE FROM LIBRARY PVTD016: G0013 Library 00016 has experienced an unexpected outage with its peer library 00014. Library be unavailable or a communication issue may be present. SEVERITY IMPACT: SERIOUS.

Since this went to our z/OS instance and got trapped we had a number of service tickets to track the outage. However, when we logged in to the VTS GUI we saw no messages or any indications that there had been any network outage. In looking further on z/OS we did see this message come out 16 seconds later signifying that the network issue was resolved:

CBR3750I MESSAGE FROM LIBRARY PVTD016: G0015 Library 00014 has restored communication and is now available to the peer library SEVERITY IMPACT: INFORMATION.

While the initial G0013 message is important information not having a message in the MI that indicates a network problem is confusing and doesn't allow our second level team to quickly diagnose the root cause. Based on reading through the messages white paper it does appear that there are other network outage related messages but just not for this exact scenario.

Idea priority Low

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.