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IBM System Storage Ideas Portal


This portal is to open public enhancement requests against IBM System Storage products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Status Is a defect
Workspace IBM TS7700
Created by Guest
Created on Oct 22, 2020

TS7700 GUI needs information on G0013 message

Over a weekend we received G0013 messages from our VTS's indicating loss of network access between the clusters in the grid. When attempting to diagnose the issue we logged on but saw no evidence in the Events log that would indicate a network outage. In researching further we found out that the G messages appear as a host CBR3750I message but don't appear in the MI. We would have expected at least some indication in the GUI of this potential outage situation. Note that we were able to find a corresponding G0015 message signifying recovery 16 seconds later in the host log but that required matching the two messages together. This isn't obvious when scrolling through a log containing many other messages from other issues.
In this scenario we would like some OP type message or indicator in the events log that will let us know about the problem and the current status.

Idea priority Low