IBM System Storage Ideas Portal


This portal is to open public enhancement requests against IBM System Storage products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Status Delivered
Workspace IBM TS7700
Created by Guest
Created on Jun 28, 2023

RELATED IDEAS

Event status at MI should be INACTIVE, when CE fixed the cash disk DDM failure.

At the last step of Cash Disk DDM failure procedure, IBM CE contact customer to

check MI console for ACTIVE event and make them INACTIVE.

Since IBM CE repaired the incident, event in MI should be INACTIVE.

So, customers feel that they are being made to do work that they do not need to do.

Requirement:

  1. When CE fixed the problem and make event status to INACTIVE at service console, event status at MI become INACTIVE automatically.

  2. If 1. is too difficult to achieve, please improve so that the on-site CE can know whether the customer needs to work with MI, without operating in the MI.

Idea priority High
  • Guest
    Reply
    |     Oct 17, 2023

    Dear Product Manager and Development team,

    Please let me know what version of the product the requested functionality can be found and what documentation exists for it.

  • Guest
    Reply
    |     Jul 18, 2023

    Status was changed to Deliverd. Please let me know what was delivered.

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