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Status Future consideration
Created by Guest
Created on Nov 7, 2024

New implemented setting for customer NTP-Server without possibility changing timezone in Rel. 9.4.26

With the new TSSC Release 9.4.26 there is now a possibility to configure customers NTP-Server for time synchronization on the console time UI.
However, there is no chance to justify the correct timezone. This leads for example to different timezones between SNMP-Traps, which were sent from TSSC or attached System (TS4500, TS7770). The attached systems offer this option.

To get this fixed, SME must dial in remotely and justify this manually via root access. This has to be done after every fresh install or implementing new machines.

Would be good, if customer can configure this in the console time UI directly, when NTP-IP were set.

Idea priority Low
  • Guest
    Reply
    |
    Nov 7, 2024

    We also got feedback from client re this issue through Qualtrics ticket T-27369 Case Support - Low Satisfaction (OSAT 1-2).