IBM System Storage Ideas Portal


This portal is to open public enhancement requests against IBM System Storage products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

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Status Submitted
Workspace IBM Storage Insights
Created by Guest
Created on Apr 16, 2025

RELATED IDEAS

Include affected resources in alert Payload to ServiceNow

Upon initial configuration of the ServiceNow integration, it appears that affected resources are not included in the alert payload that is sent to ServiceNow.    Current implementation  only appears to have:
 {
    "severity",
    "subcategory",
    "name",
    "occurrenceTimeInMs",
    "id",
    "tenantUUID",
    "deviceName",
    "alertURL"
}

It would be nice to have affected resources, such as volume names so the ServiceNow ticket can have information about the issue without the user having to click on the alert URL.

Idea priority Medium

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