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Status Delivered
Categories Flashcopy Manager
Created by Guest
Created on Mar 1, 2017

Change request of task priority.

On behalf of customer, IBM account team write,
-Change task priority of backup tasks and reconcile task.
Based on current design, reconcile and backup(snapshot) can not run parallel.
During backing up, if the reconcile task starts backup task gets delayed.
Backup task have to wait the reconcile process finish.

Customer runs backup tasks every 30mins, so often to meet this situation.
Once customer meet this situation, they have to wait about 20min.
This means one backup cycle is skipped.
And skipping backup cycle is SLA(Service Level Agreement) violation between customer and end user.
Currently, there are no workaround to avoid this situation.
The only one workaround is "not using reconcile", but customer have to use reconcile to clean up FCM database.
Customer create Snapshot every 30mins, and at the end of the day, delete all snapshots except last created snapshot.
They keep the last created snapshot as "daily backup snapshot" for 21days.
In this process, 47 unusable snapshots will be left in FCM DB.
They need to use reconcile task to clean-up these unusable snapshots in FCM DB.

Idea priority Urgent