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Status Not under consideration
Workspace Storage Protect Family
Categories Spectrum Protect (Backup-Archive Client)
Created by Guest
Created on Oct 7, 2013

RELATED IDEAS

Support for NFS filesystem in backup client

Backing up NFS filesystems is apparently not supported. This is despite other products such as snapdiff on Netapp depending on it.    This means that snapdiff is not supported either. I would like to backup my Netapp filers in an incremental way that is supported.In leiu of this I would like it clearly documented that you offer no support for snapdiff and NFS clients.

Idea priority Urgent
  • Guest
    Reply
    |     Jun 12, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Storage
    Product - Tivoli Storage Manager (TSM) Family

    For recording keeping, the previous attributes were:
    Brand - Tivoli
    Product family - Storage
    Product - Tivoli Storage Manager (TSM) Family

  • Guest
    Reply
    |     Feb 13, 2014

    Thank you for bringing this to our attention. We are updating the documentation to clarify this issue and will include those updates in our next releases.

  • Guest
    Reply
    |     Jan 15, 2014

    This RFE stems from cases

    35245,101,616 and 35383,101,616

    It turns out that the documentation confused the support staff when they wanted to determine if a Filesystem is on support. In the table "Supported file systems and ACL support" it only shows NFS as supported for AIX. When I raised a call against a Mac client backing up over NFS, support came back and said that NFS is NOT supported on ANYTHING but AIX and referred me to that table.

    That is what prompted this RFE. The single statement from support put our whole workflow into question.

    I would like the documentation made less confusing for support so I don't waste a month on somthing trivial.

    Grant

  • Guest
    Reply
    |     Nov 15, 2013

    35383,101,616 says that NFS is supported.
    could I get the documentation clearly indicate that it is supported.

  • Guest
    Reply
    |     Oct 9, 2013

    I was asked to continue the NFS support discussion in another case. This case number is 35383,101,616

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