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Status Not under consideration
Workspace Storage Protect Family
Categories Spectrum Protect (Backup-Archive Client)
Created by Guest
Created on Aug 1, 2013

RELATED IDEAS

Support for "actual" option on NFS exports in snapdiff backups

NetApp volume exported with "actual" option:
/ctools_searchindex -sec=sys,actual=/vol/crystal_ctools_searchindex,rw=172.32.1.10
Mounted on the client:
mount 172.32.1.9:/ctools_searchindex /usr/local/ctools/storage/ctfs/fsctools/search/searchindex

When doing a snapdiff bakup, TSM attempts to create an snapshot on the volume "ctools_searchindex", which doesn't exist.

06/05/2013 10:05:25 ANS2851E Snapshot Processing Error: Error creating
snapshot 'TSM_TERR51AF45A5BA120_CTOOLS_SEARCHINDEX' on volume
'ctools_searchindex': The specified volume ctools_searchindex does not
exist..
06/05/2013 10:05:25 ANS5250E An unexpected error was encountered.
TSM function name : baPerformSnapDiff
TSM function : failed to perform snapdiff
TSM return code : 653
TSM file : backsnap.cpp (5749)

From a 'service' trace:
07/17/2013 11:12:49.530 [025218] [3395151616] : HWCommonInterface.cpp(6830): NAHWInterface::hwPerformAction(): Returning from naFindBaseDiffSnapshots() with rc = 670
07/17/2013 11:12:49.530 [025218] : hdwaction.cpp ( 779): PerformHdwAction(): ANS2851E Snapshot Processing Error: Error creating snapshot 'TSM_TERR51E6B47164B1F_CTOOLS_SEARCHINDEX' on volume 'ctools_searchindex': The specified volume ctools_searchindex does not exist..

07/17/2013 11:12:49.530 [025218] : hdwaction.cpp ( 785): Exit: function PerformHdwAction()() rc=670
07/17/2013 11:12:49.530 [025218] : hdwaction.cpp ( 300): Exit: function piHdwPerformAction() rc=670
07/17/2013 11:12:49.530 [025218] [3395151616] : hdw.cpp ( 807): hdwPerformAction(): Failed to perform an action.
Action Type: <16> RC: <670> piHdwRc: <670>
07/17/2013 11:12:49.530 [025218] [3395151616] : DHdwSnapshot.cpp (1183): snapshotAction(): hwPerformAction() failed. rc: <670>
07/17/2013 11:12:49.530 [025218] [3395151616] : DHdwSnapshot.cpp (1857): MapHWCI2SnapRc(): cannot map RC=<670> using generic error

It would be nice if TSM could query the filer for a volume name on an NFS export prior to attempting to create the snapshot. That, or if NetApp could perform a translation between the requested volume and the actual volume.
As is, snapdiff is of no use to us on NFS volumes.

Idea priority High
  • Guest
    Reply
    |     Jun 12, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Storage
    Product - Tivoli Storage Manager (TSM) Family

    For recording keeping, the previous attributes were:
    Brand - Tivoli
    Product family - Storage
    Product - Tivoli Storage Manager (TSM) Family

  • Guest
    Reply
    |     Apr 18, 2014

    Thank you for submitting this request. Unfortunately, at this time we cannot commit to delivery of this enhancement in the next release or two. If, after our next release of TSM, you would like this requirement to be re-considered, please resubmit the RFE. Thank you for your commitment to TSM and for your support in moving the product forward.

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