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Status Planned for future release
Created by Guest
Created on May 28, 2013

TSM needs basic functionality on ALL common OS:es

The TSM client segfaults on startup on Fedora 18.

While Fedora 18 hasn't yet made it to the best-effort support category, IBM should at least try to have dsmc basic functionality on all common operating systems.

I'm also told that Ubuntu 13.04 users have issues with getting dsmc to work, but I haven't verified this.

We really can't control what OS our customers use on their laptops and so on, so IBM should really try harder to support the most common OS:s.

See the PMR for gdb backtrace and core dump.

After the RFE submission I actually got a tip on the PMR that the issue has been seen on newer glibc versions for nodenames containing dots (.) and hyphens (-).

But the main issue still remains: TSM needs to cater more for supplying basic backup/restore functions on way more operating systems than it's currently supporting.

I'm thinking that creating a defined client/server API and a basic open-source client is probably the way to go, and then reap the benefits of community contributions.

Idea priority High
  • Guest
    Reply
    |
    Jun 12, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Storage
    Product - Tivoli Storage Manager (TSM) Family

    For recording keeping, the previous attributes were:
    Brand - Tivoli
    Product family - Storage
    Product - Tivoli Storage Manager (TSM) Family

  • Guest
    Reply
    |
    Feb 16, 2015

    Build-Test resources are expensive. I recommend a more measured approach.
    Only OS versions that are commonly used in enterprise environments should be formal targets.
    * Fedora and CentOS are similar enough to RHEL that careful selection of client code should allow it to install and work. It might be favorable to list kernel + libc for RedHat variants to simplify cross-referencing, rather than claiming support for 10 different builds.
    * Debian / Ubuntu are fairly common, though how common in large enterprises? I know I was able to use "alien" to install onto Debian. Again, cross-reference info might be helpful rather than formally or best-effort supporting these, unless there is substantial representation of these in the top 10k customers.

  • Guest
    Reply
    |
    Oct 10, 2013

    Please see responses to various questions raised in the RFE:

    > While Fedora 18 hasn't yet made it to the best-effort support category, IBM should at least try to have dsmc basic functionality on all common operating systems.

    We are planning to include Fedora 18 as one of the "best effort" platforms for the 4Q2013 release.

    > I'm also told that Ubuntu 13.04 users have issues with getting dsmc to work, but I haven't verified this ... After the RFE submission I actually got a tip on the PMR that the issue has been seen on newer glibc versions for nodenames containing dots (.) and hyphens (-).

    There is an APAR open for this issue that will be fixed in the service stream.

    > TSM needs to cater more for supplying basic backup/restore functions on way more operating systems than it's currently supporting.  I'm thinking that creating a defined client/server API and a basic open-source client is probably the way to go, and then reap the benefits of community contributions.

    This is good suggestion but not currently in our two-year outlook.