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Customer has existing ITM V6 environment with ITM TEMS, TEPS servers running on SUSE Linux Enterprise Server 10 (s390x) or zlinux. Customer has existing ITM Tivoli Data Warehouse.
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Customer to install ITM application support for ITM TSM 6.3 agent on above zlinux ITM TEMS, TEPS servers.
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Checking http://publib.boulder.ibm.
com/infocenter/prodguid/v1r0/clarity/osForProduct.html for Tivoli Sorage Manager Extended Edition (no Tivoli Monitoring for TSM listed) shows in attached file OSsForProduct_TSM_2012-10-01.pdf shows SUSE Linux Enterprise Server (SLES) 10, 11 for System z as "This operating system is supported by all parts of the product." .
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PMR 50689,057,649 and technote http://www-01.ibm.com/support/docview.wss?uid=swg21569311 in
TSM 6.3 Info Center for Tivoli Monitoring for TSM is changing the above support statement.
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This enhancement request is only asking for support of ITM TSM Monitoring Agent
application support files on zlinux ITM TEMS, TEPS servers.
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See PMR 50689,057,649 update on 10/12/2012 where ITM TSM 6.3 application support files were installed on SLES 10 zlinux servers and worked successfully.
Idea priority | High |
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Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - Servers and Systems Software
Product family - Storage
Product - Tivoli Storage Manager (TSM) Family
For recording keeping, the previous attributes were:
Brand - Tivoli
Product family - Storage
Product - Tivoli Storage Manager (TSM) Family
This enhancement can easily be delivered by:
- Create a 6.3.4.000-TIV-TSMRPT-AGENT-zLinux.bin or 6.3.4.000-TIV-TSMRPT-AGENT-zLinux tar, gzip file for application support only of ITM for TSM 6.3.4 on zlinux ITM TEMS, TEPS servers containing:
-- Script install.sh with PLATFORM_SUPPORTED_CHECK=NO from script comment of "Set to NO if the install is for media containing Application Support files"
-- Add the following zLinux GSKIT files to above 6.3.4.000-TIV-TSMRPT-AGENT-zLinux package
./unix/GSKit/gsls3266.ctp
./unix/GSKit/gsls3263.ctp
./unix/gsls3266.dsc
./unix/gsls3263.dsc
-- Document in TSM 6.3.4 and later releases Information Center that zLinux servers are only supported for ITM TSM application support of zlinux ITM TEMS, TEPS servers
PMR 15228,057,649 opened with workaround below needed to be done to get ITM for TSM 6.3.4 application support installed on zLinux ITM TEMS, TEPS servers. This enhancement request has NOT been delivered. Requesting that this enhancement request be reopened.
Workaround:
- Transfer file 6.3.4.000-TIV-TSMRPT-AGENT-Linux.bin from ftp://public.dhe.ibm.com/storage/tivoli-storage-management/maintenance/reporting/v6r3/6.3.4.000/ to a Linux on Intel server. Execute to extract files. Then create a tar file and make extracted tar file content accessible to the zLinux ITM TEMS, TEPS servers
- Update install.sh to set PLATFORM_SUPPORTED_CHECK variable to NO to resolve error message of:
install.sh failure: KCI1148E This is not a supported platform or the installation media does not contain any components supported on this platform.
- For ITM TSM application support to work on zLinux ITM TEMS, TEPS servers, need the following 4 files in the ITM TSM 6.3.4 agent package
cp gsls3266.ctp /sis/software/TIVOLI/ITM/ITM_TSM_Agent/634/Linux64/unix/GSKit
cp gsls3263.ctp /sis/software/TIVOLI/ITM/ITM_TSM_Agent/634/Linux64/unix/GSKit
cp gsls3266.dsc /sis/software/TIVOLI/ITM/ITM_TSM_Agent/634/Linux64/unix
cp gsls3263.dsc /sis/software/TIVOLI/ITM/ITM_TSM_Agent/634/Linux64/unix
to resolve install.sh error message of:
install.sh failure: KCI1249E GSK installation error: platform "ls3266" not supported, no proper tar file in "" directory.
This capability has been delivered with TSM 6.4 (TSM server 6.3.3). We have a small agent install in TSM 6.4 that will meet this requirement.
Attachment (Description)