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Status Is a defect
Workspace Storage Protect Family
Categories Spectrum Protect (Server)
Created by Guest
Created on Aug 27, 2018

RELATED IDEAS

Hung Disk to Cloud transfers should time out

When network connectivity to Azure is lost, Disk to Cloud transfer processes can hang. This is due to a limitation in Azure's OkHttp java API. SP should poll externally for hung sockets and time out, kill, or otherwise not hang pool operations.

Since ANR3716E shows up in the ACTLOG, that means it is known when I/O is failing. This should be handled better, to detect when the pool provider is unreachable, and then terminate processes, sockets, subprocesses, external java processes, or whatever else is required to not hang.

This hang creates a cascade of other hangs which affects replication partners, client backups to upstream pools, etc.

Idea priority High
  • Guest
    Reply
    |     Sep 6, 2018

    This is a side effect of a defect which is being fixed with an APAR.

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