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Status Not under consideration
Created by Guest
Created on Nov 21, 2014

During TSM Upgrade to 7.1 you get a message that says "java.io.IOException: There is not enough space in the file system."

Even thou, there are requirements for /var, /tmp. During the TSM 7.1 server upgrade, if space is needed in /tmp, the install logs will say "/tmp" or say it at the screen. As for files that need to be backed up under /opt/IBM/IBMIMShared/native/com.tivoli.dsm.server.db2.aix.ppc64_10.5.301.86.zip, it just returns the message list above. SO you have to spend about 45 min to research this issue before considering to call IBM support for assistance. It would be nice if it would also say at the screen or in installing logs that /var is the location where space is needed versus "
=====> IBM Installation Manager> Install> Prerequisites> Shared Directory>
Location> Features> Custom panels> Summary> Completion

There were problems during the installation."
ERROR: Error during "pre-install configure" phase:

V. View Message Details

Options:
F. Finish
-----> [F] v

=====> IBM Installation Manager> Error

ERROR: Error during "pre-install configure" phase:

Details:
Error backing up files from /opt/IBM/IBMIMShared/native/com.tivoli.dsm.server.db2.aix.ppc64_10.5.301.86.zip

java.io.IOException: There is not enough space in the file system.

O. OK, D. Hide Details
This would save the techinician time as well as a call to support.

Idea priority High
  • Guest
    Reply
    |
    Jun 12, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Storage
    Product - Tivoli Storage Manager (TSM) Family

    For recording keeping, the previous attributes were:
    Brand - Tivoli
    Product family - Storage
    Product - Tivoli Storage Manager (TSM) Family