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Status Not under consideration
Workspace Storage Protect Family
Categories Spectrum Protect (Server)
Created by Guest
Created on Nov 7, 2014

RELATED IDEAS

TSM needs to stop trying to load the same tape media to the same drive after hundreds of failures with ANR8944E and ANR8359E.

on 11/03/14 during a tape pool reclamation, 721 counts of "ANR8944E..." messages from "05:52:58" to "06:28:28" for volume I41079 and TKLI4-DR6 were received by TSM server. See blow:
11/03/14 05:52:58 ANR8944E Hardware or media error on drive TKLI4-DR6(/dev/rmt10) with volume I41079(OP=READ, Error Number=110, CC=0, KEY=03, ASC=09, ASCQ=00, ENSE=F0.00.03.00.04.00.00.58.00.00.00.00.09.00.36.00.78.B0.00.13.00.01.49.34.31.30.37.39.4C.23.00.00.5C.16.00.00.00.00.00.00.80.08.60.00.00.00.4C.CC.78.00.05.13.2C.78.B0.23.37.78.B0.00.13.00.00.00.00.00.00.00.00.1A.30.00.03.00.E0.00.00.00.00.10.00.00.00.00.00.02.30.39.38.35.33.30.36.34.36.32, Description=An undetermined error has occurred). Refer to the Tivoli Storage Manager documentation on I/O error code descriptions. (SESSION: 173455, PROCESS: 3784)
11/03/14 05:52:58 ANR8359E Media fault detected on LTO volume I41079 in drive TKLI4-DR6 (/dev/rmt10) of library TKLI4. (SESSSION: : 173455, PROCESS: 3784)

The messages were stopped by cancelling the reclamation process. TSM needs to be able to identify such error and the counts of retries so that it can stop the unsuccessfully retries after a limited counts of failures.

Idea priority High
  • Guest
    Reply
    |     Oct 30, 2020

    IBM has evaluated the request, and has determined that it can not be implemented at this time or does not align with the current multi-year strategy. This request may be resubmitted for consideration after 18 months from the date of submission. The request submitter will automatically be notified by email when the request qualifies for reconsideration and resubmission.

  • Guest
    Reply
    |     Jun 12, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Storage
    Product - Tivoli Storage Manager (TSM) Family

    For recording keeping, the previous attributes were:
    Brand - Tivoli
    Product family - Storage
    Product - Tivoli Storage Manager (TSM) Family

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