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Status Is a defect
Workspace Storage Protect Family
Categories Spectrum Protect (Backup-Archive Client)
Created by Guest
Created on Nov 4, 2014

RELATED IDEAS

Correct reporting of unsupported OSes

I have been advised to submit an RfE following on from PMR 45729,001,866. We have noticed that TSM does not reliably report the OS level of unsupported OSes. As far as we are concerned, it used to do so: for example, when Mac OS X 10.9 was released by Apple but not yet supported by IBM, the TSM client for Mac correctly reported 10.9.0, 10.9.1 etc., even though the highest supported level was 10.8.

However, this correct reporting has now stopped: Windows 8.1 was not reported by the client until it was supported, and nor will Mac 10.10 be reported properly until TSM 7.1.1.1 comes out. As a result, we do not know whether our users have the right TSM version for their operating systems or not. All the 10.10 machines are being reported by TSM 7.1.0 and below as if they were running 10.9, so we don't know which users we have to tell to upgrade their TSM software.

The current issue is that TSM 7.1.1 misreports Windows 10 as 6.03, when in fact it is version 6.04. So we would like that to be fixed, please, even though Windows 10 is not yet supported by IBM; but furthermore, we would like correct reporting to be done *always*, as far as that is possible: if Windows 11 suddenly were available as a beta version, we would want to know if our users are trying to back it up with TSM.

Idea priority High
  • Guest
    Reply
    |     Jun 12, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Storage
    Product - Tivoli Storage Manager (TSM) Family

    For recording keeping, the previous attributes were:
    Brand - Tivoli
    Product family - Storage
    Product - Tivoli Storage Manager (TSM) Family

  • Guest
    Reply
    |     Nov 19, 2014

    The development team has evaluated this requirement and determined that it is a defect. The service team has been advised to open an APAR to address this issue. If you do not hear from them within a few weeks, please call IBM Support.

    This should be fixed in TSM 7.1.1.1.

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