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Status Under review
Created by Guest
Created on Jun 4, 2024

Allow more than 1 IBM Storage Insights instance to monitor IBM Storage devices using Call Home with Cloud services

There are companies that provide data hosting services that manage IBM storage devices for other companies, and there are times both companies want to monitor the device using IBM Storage Insights.


If both the company that use the device and the company that manages the device have different IBM Storage Insights, it would be helpful if IBM could make changes so both Storage Insights instances could collect metadata using Call Home with Cloud Services instead of just 1 being allowed.


Currently, if 2 companies want to have a system added to 2 different IBM Storage Insights, 1 of the companies is forced to use data collectors because the Call Home section on the storage device where you specify the IBM Storage Insights URL only allows 1 URL to be added (There is only a "Modify" option after a Storage Insights URL is already entered, no "Add" button)


We are trying to move away from data collectors, so is it possible for IBM to make changes so storage devices can have multiple IBM Storage Insights URLs added to them in the Call Home section , and make changes to IBM Storage Insights if necessary to allow more than 1 Storage Insights to could collect metadata using Call Home with Cloud Services?

Idea priority High
  • Admin
    Philip Clark
    Reply
    |
    Jul 1, 2024

    Thank you for submitting this Idea. I have forwarded this to my SI colleague and we are currently evaluating your request.


    Thanks,
    FlashSystem Team

    philipclark@ibm.com