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Status Delivered
Workspace IBM DS8000
Created by Guest
Created on Oct 3, 2023

RELATED IDEAS

Process monitoring of the ESSNI communication layer

The ESSNI communication layer connecting the Management Console with the Clusters/LPARs internal and the Client Interfaces (CLI , GUI , CSM)

external is a very complex communication environment. According to the current design there is no external , client visible, process monitoring, alerting mechanism implemented.

So we would like ask you to implement some mechanism for posibility to check a status of ESSNI server/ comunication as a tool for avoid of situation, when one of the storage specifed unit is unacesible and due this is impossible fully manage fbvolume placed in the pools which is maped under this server.

Status of the ESSNI communication layer should be monitored automaticaly by internal mechanism of storage box and in case of problem, event to the event log should be sended.

However, even a set of DSCLi commands for use in external monitoring tools would be very useful.

Idea priority High
  • Guest
    May 19, 2025
    Auto Restart was implemented on R9.4.3 .

    When the ESSNI hangs on the DS8k for what every reason, it impacts the clients ability to issue command via GUI, CLI CSM, etc etc. Since the DS8k does not call IBM for a hand condition, this requires the customer to manually open a ticket, call IBM and then have that ticket funnel to a SME to execute a TIP to recovery the ESSNI, The duration between detecting the hang to recovery can be some time causing impact to clients business operation.

    Having a ESSNI auto detect of a hang condition with self recovery of reset/restart, or the ability for a client to issue a command to perform an ESSNI reset/restart will reduce over all cost to IBM warranty for SME engagement and improve client satisfaction of the DS8k product.
    Reply

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