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Status Not under consideration
Workspace IBM DS8000
Created by Guest
Created on Mar 17, 2023

Customer access to download and manipulate logfiles

Since customer is allowed to do a code load it is evident that the log files should not contain any errors. Since the logfiles can only be downloaded from call home support and manipulated we have an issue when the customer initiated code load fails. 

Idea priority High
  • Guest
    Reply
    |
    Aug 9, 2023
    Declined. The request is not applicable any more. Customer will use IBM support for updating the code.
  • Guest
    Reply
    |
    Mar 24, 2023
    Rashmi Chandra to reach out to the customer and find out exactly what kind of issues they have. Need more information.