IBM System Storage Ideas Portal


This portal is to open public enhancement requests against IBM System Storage products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Is a defect
Workspace IBM Copy Services Manager (CSM)
Created by Guest
Created on Sep 12, 2023

RELATED IDEAS

Include the automatic Refresh States after an event "Hardware connection.... is now accessible (IWNH1038I)

After a hardware error in one of the device server of the Storage, CSM reported a communication errors and changed the replication sessions from Normal to Severe.

However, for the Hardware Storage side, there was no replication impact, as the other device server of the cluster sustained all I/Os until the affected device server came back online.

Few minutes late, the CSM reported the communication with Hardware device was accessible, but not check the hardware replication status anymore.

So, customer is requesting to include the automatic "Refresh States" after an event "hardware connection.... is now accessible (IWNH1038I)", to avoid mismatch between CSM and Storage Hardware like they had in this case, in which the storage hardware device was already good with all relationship pairs with successful state and CSM was reporting session severe state.

Idea priority Medium
  • Guest
    Reply
    |     Sep 13, 2023
    CSM should already ALWAYS requery the hardware for the latest pair states upon reconnecting after a disconnect. If this did not occur please open an issue so that we can determine why the requery didn?t pickup the correct hw state.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.