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Status Is a defect
Created by Guest
Created on Jul 6, 2023

IBM CSM to Stop Keeping Trying to Authenticate a Logged in User if Authentication Fails Once

CSM appears to have a mechanism where periodically it will re-authenticate the logged in users. This becomes a problem if the user's credentials have changed since the last time they logged into CSM, CSM will keep trying to re-authenticate the session over and over until it locks out the user's account.

Idea is that if CSM tries to re-authenticate and fails once, it will log out the session instead of keeping trying failed credentials repeatedly.

Idea priority High
  • Guest
    Jul 11, 2023
    There is already code that should stop retrying if the password is invalid. Perhaps you are on older CSM code, or you're hitting a particular scenario that isn't covered by the existing code? I'm going to assume the latter cause I think this change went in quite awhile back. So going to mark this as a defect vs. an RFE/IDEA. Please work with support so we can evaluate why you are still hitting this issue and so that we can fix it as a defect.