IBM System Storage Ideas Portal


This portal is to open public enhancement requests against IBM System Storage products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Not under consideration
Workspace IBM Copy Services Manager (CSM)
Created by Guest
Created on Mar 30, 2023

RELATED IDEAS

Session warning status in the event of DS8k CEC failure

When a DS8k experiences a CEC failure, CSM reports errors on LCUs that are associated with that CEC and changes the session status to Severe (giving the impression to the customer that there is a mirroring problem or scenario that would cause issues during recovery), even though the underlying mirroring is working fine. If there was a state change to a warning status that seems appropriate for a case like this. 

Idea priority Low
  • Guest
    Reply
    |     Mar 30, 2023
    When DS8000 experiences a CEC failure, the hardware will automatically failover internally so that the other CEC manages the LSSs for the CEC that failed. CSM is notified of this failover and handles it accordingly. The only time CSM should change the session state to severe is if we do NOT think either CEC is managing the LSSs in question. That is we do not think that the failover occurred or the failover didn't occur properly. In that case, CSM doesn't think it can issue commands to those LSSs and shows a severe state.

    If you're seeing the session go severe but believe that the CEC failover has occurred successfully, then this should be examined closer by DS8000 support to determine why ESSNI has not indicated to CSM that the failover occurred.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.